Yes, we ship globally. We serve 100+ countries. Free Shipping worldwide. Look out for deals and promotions.

To modify or cancel your order, please follow these steps:

• Contact Us Quickly: Reach out to our customer service team at support@msevenfashion.com as soon as possible.
• Timing Matters: Orders can only be modified or canceled before they are processed or shipped.
• Provide Details: Share your order number and any changes you’d like to make, such as item updates, shipping address, or cancellation.

If the order has already been shipped, you can initiate a return once it arrives. For more details, please refer to our [Return Policy link].

Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery. You can also check your order on our tracking page: Track Your Order

Using your discount code is simple!

• Shop Your Favorites: Add your desired items to the cart.
• Apply the Code: At checkout, look for the "Discount Code" or "Promo Code" box.
• Enter Your Code: Type in your discount code exactly as it appears and click "Apply."
• Enjoy Your Savings: The discount will automatically be deducted from your total.

If you encounter any issues, double-check the code’s expiration date and terms, or contact our support team for assistance!

We accept a variety of payment methods to make your shopping experience seamless and convenient. These include:

• Major Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
• Digital Wallets: PayPal, Apple Pay, and Google Pay.
• Region-Specific Options: Additional payment methods may be available depending on your location. Please check during checkout for more details.

If you have any specific questions about payment options, feel free to ask!

We offer a variety of secure payment options for your convenience:

• Credit/Debit Cards: We accept major cards such as Visa, MasterCard, American Express, and Discover.
• Digital Wallets: Pay easily using PayPal, Apple Pay, or Google Pay.
• Other Payment Methods: Depending on your location, additional options like Klarna, Afterpay, or bank transfers may be available.

All transactions are processed securely to protect your information. Choose your preferred payment method at checkout, and you're good to go! If you encounter any issues, feel free to contact our support team.

Yes, we do! 🎉 Follow us on social media to stay updated on the latest trends, new arrivals, exclusive deals, and more:

• Instagram: @mseven.fashion
• Facebook: MSeven Store Official
• TikTok: @mseven.fashion
• Pinterest: MSeven Fashion Official

Join our community for style inspiration, behind-the-scenes content, and exciting giveaways! 💕✨

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return process.

Eligibility for Returns

• Items must be returned within 14 days of the delivery date.
• Clothing must be unworn, unwashed, and in its original condition with all tags attached.
• Proof of purchase (e.g., order number or receipt) is required.

Non-Returnable Items

• Final sale items (clearly marked at the time of purchase).
• Undergarments, swimwear, or personalized items for hygiene reasons.

How to Return

1. Initiate a Return: Log in to your account or contact our customer service team to start the return process.
2. Pack Your Items: Place the item(s) in the original packaging with the tags attached. Include the return form (if provided).
3. Ship Your Return: Use the prepaid return label (if provided) or ship the item(s) to our return address.

Refunds

Refunds will be processed within 5-7 business days after we receive and inspect the returned item(s).

Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges

• Exchanges are subject to availability. If the desired item is out of stock, we will issue a refund instead.
• Contact us to initiate an exchange and include the details of the new item/size you’d like.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide a prepaid return label and process a replacement or refund.

For further assistance, please contact our customer service team at support@msevenfashion.com. Let me know if you’d like help customizing this further!

Once we receive and inspect your returned item, we’ll process your refund as quickly as possible. Here’s what to expect:

• Processing Time: Refunds are typically processed within 1-3 business days after the return is received.
• Bank Processing: Depending on your payment method, it may take an additional 2-3 business days for the funds to appear in your account.
• Notification: You’ll receive an email confirmation once your refund has been issued.

If you have any concerns or experience delays, feel free to contact our support team for assistance.

To process a return or exchange, you'll need the following information:

• Order Number: Found in your order confirmation email or account order history.
• Purchase Details: The item(s) you wish to return or exchange.
• Reason for Return/Exchange: Helps us improve our products and services.
• Original Packaging (if possible): Items should be in their original condition with tags attached.

We’re excited that you want to join our ambassador program! Here’s how you can get started:

1. Visit Our Program Page: Go to the Ambassador Program section on our website.
2. Fill Out the Application: Complete the form with your details, including your social media handles and why you’d like to represent our brand.
3. Meet the Requirements: We’re looking for passionate individuals with a strong presence on social media and a love for fashion.
4. Wait for Approval: Our team will review your application and get back to you within a few business days.

As a brand ambassador, you’ll enjoy perks like exclusive discounts, free products, and commission opportunities for promoting our brand. We can’t wait to collaborate with you! 💕✨

Ambassador payouts are processed on a regular schedule. Here’s how it works:

• Payment Schedule: Payouts are typically issued 30-45 days after someone made a purchase through your unique link. This payout delay (30-45 days) is because when someone does a return, we can still hold your commission payout, to prevent potential comission fraud.
• Earnings Threshold: Some programs may require you to reach a minimum earnings threshold before payouts are released.
• Processing Time: Once your payout is approved, it may take 3-5 business days for the funds to appear in your account.

You’ll receive detailed information about your earnings and payout status in your ambassador dashboard. If you have any questions or experience delays, feel free to contact our ambassador support team!

Our ambassador program is designed to reward passionate individuals who love our brand and want to share it with their audience. Here’s how it works:

• Apply to Join: Fill out our online application with your details and social media profiles. Once approved, you’ll officially become an ambassador.
• Promote Our Brand: Share your unique referral code or link on your social media, blogs, or with friends. Showcase our products and inspire others to shop with us!
• Earn Rewards: You’ll earn commissions or other rewards for every sale made using your referral link or code.
• Track Your Progress: Use your personalized dashboard to monitor your referrals, earnings, and payouts in real-time.

We’re here to support you every step of the way! Join today and turn your love for our brand into rewards. 💕✨

In addition to our exclusive ambassador program, we also collaborate with content creators through User-Generated Content (UGC) partnerships. As part of these collaborations, we send you complimentary items in exchange for unique, high-quality content that showcases our products in an authentic and engaging way.

To apply for a UGC collaboration, please complete the application form provided. We look forward to reviewing your submission and exploring the possibility of working together!